Terms of Service

Welcome to AlertSquad, is a service that enables end users to notify family and friends of their location, reach out to emergency services, and other services as provided from time to time (the “Activities”).   The AlertSquad application is owned and operated by AlertSquad, LLC   Please read these Terms of Service, together with AlertSquad’ Privacy Policy (“Privacy Policy,” a copy of which may be found at and the “End User Agreement” a copy of which may be found at which are hereby incorporated by reference as if fully set forth herein) (collectively the “Terms”), fully and carefully before accessing or using or any other AlertSquad platform or website(s) (collectively, “Website”), the AlertSquad mobile application (“App”), or any Activities, content, products, and/or services made available by AlertSquad (together with the Website and App, the “Services”). The Terms set forth the legally binding terms and conditions governing your access to and use of the Services.  You understand the quality of the services provided by AlertSquad are dependent upon the accuracy of the information provided by you including but not limited to the completeness, spelling, grammar and consistency of names, addresses, descriptions, financial information and the like.  You also understand it is your sole responsibility to provide accurate information and you will read all final document(s) before approving, signing, submitting and or returning them to the designated recipients.

By registering to use and/or using the Services in any manner, You, just as if You had done so in writing, (i) acknowledge that You have read and understood the Terms, (ii) represent and warrant that You are at least eighteen (18) years of age or older, (iii) if applicable, You have the authority to enter into these Terms on behalf of any person or entity for whom You are accessing or using the Services, and (iv) agree to these Terms and all other rules, policies, and procedures that may be published on the Website or App from time to time, each of which are incorporated into these Terms and each of which may be updated without notice to you. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; Your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms by reference. These Terms are binding upon any use of the Services, including by Subscribers (as defined below), and apply to You from the time that AlertSquad provides You with access to the Services. 

The Services will evolve over time based on user feedback. AlertSquad may amend these Terms from time to time. You may be required to click “accept” or “agree” to show your consent to an amended version of these Terms.  Your use of the Services shall mean You agree to these Terms and any updates thereto at any time.

You are solely responsible for ensuring that these Terms are in compliance with all laws, rules and regulations applicable to you. The right to access the Services is revoked where these Terms or use of the Services is prohibited or to the extent offering, or the provision of the Services conflicts with any applicable law, rule or regulation.

  1. DEFINITIONS: “ “Intellectual Property Right” means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered. “Membership Fee” means the monthly fee (excluding any taxes) payable by You in accordance with the fee schedule set out on the Website or App.  AlertSquad”, “we” or “us” means AlertSquad owned and operated by AlertSquad, LLC.  “Subscriber” means the person or entity who registers to use the Services, and/or any person on whose behalf that person registers to use the Services.  “User Content” means any video, user content and/or information inputted by You or on Your behalf into the Website or App.   “You” means any Subscriber.  “Your” has a corresponding meaning.
  2. USE OF SOFTWARE. Subject to these Terms, AlertSquad grants You a non-exclusive, non-transferable and non-sublicensable license and right to access and use the Services via the Website and/or App in accordance with your obligations as a Subscriber and compliance with the Terms.
  3. PAYMENT
    • Billing: Upon registering for an AlertSquad account, you acknowledge that the Services have an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation. ALERTSQUAD MAY SUBMIT MONTHLY CHARGES WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY ALERTSQUAD) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE ALERTSQUAD REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO [ ]
    • Membership Fee changes: AlertSquad may change the amount of in the Membership Fee in its sole discretion from time to time upon notice to You.
    • Payment: AlertSquad shall bill You through a payment method linked to Your account on the Services for use of the Services, as well as to enable process payments made to You for Invoices tendered by You. By choosing to register for the Services, you agree to pay AlertSquad all charges at the prices then in effect for any use of such Services in accordance with the applicable payment terms and you authorize us to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. AlertSquad reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.  AlertSquad will continue billing You monthly until this Agreement is terminated in accordance with Section 9. All AlertSquad billing information will be sent to You, or to a billing contact whose details are provided by You (“Billing Contact”), by email. You are responsible for payment of all taxes in addition to the Membership Fee.
    • Reaffirmation of Authorization. Your non-termination or continued use of the Services reaffirms that AlertSquad is authorized to charge You for those Services. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Services.
    • Preferential pricing or discounts: You may from time to time be offered preferential pricing or discounts for the Services. Eligibility for such preferential pricing or discounts is conditional upon Your acceptance of responsibility for payment of any Membership Fees in relation to all of Your Organizations. Without prejudice to any other rights that AlertSquad may have under these Terms or at law, AlertSquad reserves the right to bill for the full (non-discounted) Membership Fees due or suspend or terminate Your use of the Services in respect of any or all of Your Organizations in the event that any amount owed for those Membership Fees are not paid in full by the due date for payment.
    • Automated Bank transaction data delivered into Your AlertSquad account: Where available, automated bank account transaction data feeds are generally provided to You free of charge. However, AlertSquad reserves the right to pass on any charges related to the provision of bank feed data on a case-by-case basis at AlertSquad’s sole discretion. AlertSquad would first inform You via email to indicate what those charges are likely to be (as such charges may vary depending on Your bank and Your volume of bank feeds). You have the option to decide to discontinue use of automated bank feeds at any time. To exercise this option, You must notify AlertSquad of which automated bank account transaction data feeds You want to discontinue. Upon receiving such notice AlertSquad will arrange for such feeds to be terminated in accordance with each bank’s usual practices.

  1. AlertSquad WAIVER AND RELEASE OF LIABILITY.

In consideration of Your use of the Services, You agree to the terms of this AlertSquad Waiver and Release of Liability (“Release”) as set forth below:

I fully understand and acknowledge the following:

  1. The Activities have risks;
  2. In consideration for allowing me to participate in these Activities, I hereby assume all risks and dangers and all responsibility for any losses and/or damages, whether caused in whole or in part by the negligence or other conduct of the owners, agents, officers, or employees of AlertSquad. I am also solely responsible for any content I use in connection with the Activities.
  3. Further, as consideration and a strict condition precedent to my participation in the Activities, I, on behalf of myself, my personal representatives and my heirs hereby voluntarily agree to release, waive, discharge, hold harmless, defend and indemnify AlertSquad, and its owners, agents, officers and employees from any and all claims, actions or losses for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of my use of AlertSquad services arising out of or relating to the Activities. I specifically understand that as consideration and as a strict condition precedent to my participation in the Activities, I am releasing, discharging, and waiving any claims or actions that I may have presently or in the future for the negligent acts or other conduct by the owners, agents, officers or employees of AlertSquad.
  4. This Release shall be governed by and interpreted in accordance with the laws of the State of Idaho, and in the event that any clause or provision herein shall be held to be invalid by any court of competent jurisdiction, the invalidity of such clause or provision shall not otherwise affect the remaining provisions of this Release which shall continue to be enforceable. I hereby agree that any claim for damage or injury arising out of or relating to the Services and AlertSquad (“Claim”), not otherwise barred by this Release, must be commenced by filing a complaint no later than 120 days after the Claim arises, or else the Claim is forever barred. The exclusive jurisdiction for any such Claim is in the state and federal courts located in Idaho and I consent to personal jurisdiction in those courts.
  5. YOUR OBLIGATIONS AND RESPONSIBILITIES
    • General obligations: You must only use the Services for Your own lawful internal purposes, in accordance with these Terms and any additional or amended terms and conditions posted on the Website or App and/or noticed to you by AlertSquad.
    • Registration: You must provide accurate complete information and keep Your account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than You without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in Your eligibility to use the Services, breach of security or unauthorized use of your account. You should never publish, distribute or post login information for your account. You shall have the ability to delete Your account, either directly or through a request made to one of our employees or affiliates.
    • Access conditions: You must ensure that all usernames and passwords required to access the Services are kept secure confidential. You must immediately notify AlertSquad of any unauthorized use of Your passwords or any other breach of security and AlertSquad will reset Your password. You must take all other actions that AlertSquad reasonably deems necessary to maintain or enhance the security of AlertSquad’ computing systems and networks and Your access to the Services.
    • Prohibited Uses: As a condition of use, You promise not to use the Services for any purpose that is prohibited by these Terms. You are responsible for all of Your activity in connection with the Services. When accessing and using the Services, You shall not (and shall not permit any third party to) either (i) take any action or (ii) upload, download, post, submit, transmit, input, or otherwise distribute or facilitate distribution of any User Content on or through the Services that:
      • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty;
      • You know is false, misleading, untruthful or inaccurate;
      • is offensive, unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as determined by us in our sole discretion;
      • constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (“spamming”);
      • contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, User Content, password or other information of AlertSquad’ or of any third party;
      • may damage AlertSquad’, or any other person or entity’s, computing devices or software or may in any way which may impair the functionality of the Services, Website, or App, or other systems used to deliver the Services or impair the ability of any other user to use the Services;
      • constitutes an attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the Website or App except as is strictly necessary to use either of them for normal operation;
      • constitutes an attempt to undermine the security or integrity of AlertSquad’ computing systems or networks or, where the Services are hosted by a third party, that third party’s computing systems and networks;
      • constitutes an attempt to gain unauthorized access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services are hosted;
      • impersonates any person or entity, including any of our employees or representatives; or
      • includes anyone’s identification documents or sensitive financial information.
    • Usage Limitations: Your use of the Services may be subject to limitations, including but not limited to monthly transaction volumes and the number of calls You are permitted to make against AlertSquad’ application programming interface. Any such limitations will be specified within the applicable Services. AlertSquad reserves the right to deny or terminate Services to users who generate excessive calls to third party API’s. 
    • Affiliate Program: From time to time AlertSquad may implement an affiliate program through which entities may help AlertSquad obtain Subscribers in exchange for an affiliate referral fee. The terms of the affiliate program will be specified by AlertSquad at the time of implementation with an affiliate
    • Subscriber Information: You agree that the information you provide AlertSquad is accurate and complete. You agree to hold AlertSquad and its parent, subsidiaries, directors, officers, employees, affiliates, successors, assigns, agents and representatives harmless and defend and indemnify AlertSquad from and against any claims, causes of action, damages and liability of whatever kind or nature, including but not limited to court costs and reasonable attorney fees if information provided by you or your agent is inaccurate or incomplete. It is your responsibility to inform AlertSquad of any changes or corrections to your information.
    • Communication Conditions: As a condition of these Terms, if You use any communication tools available through the Services (such as any forum, chat room or message center), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale, unsolicited commercial e-mail, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of the Services, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use). When You make any communication on the Services, You represent that You are permitted to make such communication. AlertSquad is under no obligation to ensure that the communications on the Services are legitimate or that they are related only to the use of the Services. As with any other mobile- or web-based forum, You must exercise caution when using the communication tools available on the Services. However, AlertSquad does reserve the right to remove any communication at any time in its sole discretion.
    • Indemnity: You agree to defend, indemnify, and hold harmless AlertSquad, its affiliates, and each of its respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to Your use or misuse of, or access to, the Services, including Your violation of the Terms, infringement by You or any third party using Your account or identity in the Services of any intellectual property or other right of any person or entity, and Your breach of any of these Terms or any obligation You may have to AlertSquad. We reserve the right to assume the exclusive defense control of any matter otherwise subject to indemnification by You, in which event You will assist cooperate with us in asserting any available defenses.

  1. INTELLECTUAL PROPERTY
    • General: Except as expressly provided herein, AlertSquad alone retains all Intellectual Property Rights relating to the Services. Any suggestions, ideas, enhancement requests, feedback, recommendations or other information or documentation provided by You relating to the Services (“Feedback”) shall be assigned by You to AlertSquad. AlertSquad will be free to use or disseminate Feedback. You will not copy, distribute, reproduce or use any of the foregoing except as expressly permitted under these Terms.
    • Ownership of User Content: You shall retain all Intellectual Property Rights (if any) in Your User Content hereby grant AlertSquad a license to use, copy, transmit, store, and back-up Your information and User Content for the purposes of enabling You to access and use the Services and for any other purpose related to provision of the Services to You. You also hereby grant AlertSquad a license and right to use the User Content anonymously and in the aggregate to improve the Services and provide the Services to other customers.
    • Backup of User Content: You must maintain copies of all User Content inputted into the Services. AlertSquad adheres to industry-standard policies and procedures to prevent User Content loss, but does not make any guarantees that there will be no loss of User Content. AlertSquad expressly excludes liability for any loss of User Content no matter how caused.
    • Third party applications and Your User Content: The Services may permit You to link to certain other websites, services or resources (“Third-Party Applications”) on the Internet, and certain Third-Party Applications may contain links to the Services. If You choose to enable Third-Party Applications for use in conjunction with the Services, You do so at Your own risk. These Third-Party Applications are not under our control. You acknowledge that AlertSquad may allow the providers of those Third-Party Applications to access Your User Content as required for the interoperation of such Third-Party Applications with the Services. You further acknowledge and agree that AlertSquad shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any Third-Party Application, or for any disclosure, modification or deletion of Your User Content by any Third-Party Applications. AlertSquad is not responsible for the privacy practices of any Third-Party Applications, and urges You to read the privacy policies of any Third-Party Applications before enabling their use in conjunction with the Services.
    • Third party content: Content from other users, suppliers, advertisers, and other third parties, including Third-Party Applications, may be made available to You through the Services. Because AlertSquad does not control such content, You agree that AlertSquad is not responsible for any such content. AlertSquad does not make any guarantees about the accuracy, currency, suitability, or quality of the information in such content, and AlertSquad assumes no responsibility for unintended, offensive, indecent, objectionable, inaccurate, misleading, or unlawful content made available by other users, advertisers, and other third parties or violation of any third party rights related to such content. You understand that by using the Services You may be exposed to third-party websites that You find. AlertSquad makes no warranty, representation, endorsement, or guarantee regarding, and accepts no responsibility for, the quality, content, nature or reliability of Third-Party Applications accessible from the Website or App. AlertSquad provides these links for Your convenience only and does not control such websites. AlertSquad’ inclusion of links to such websites does not imply any endorsement of the materials on such Third-Party Applications or any association with their operators. The Services may contain links to websites that are operated by AlertSquad but which operate under different terms.
    • It is Your responsibility to review the privacy policies and terms of service of any other website or mobile application that You visit. YOU AGREE THAT IN NO EVENT WILL ALERTSQUAD BE LIABLE TO YOU IN CONNECTION WITH ANY WEBSITES, CONTENT, MATERIALS, OR PRACTICES OF ANY THIRD PARTY.

  1. WARRANTIES AND ACKNOWLEDGEMENTS
    • Authority: You warrant that where You have registered to use the Services on behalf of another person or entity, You have the authority to agree to these Terms on behalf of that person or entity and to bind that person or entity to perform any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.
    • Acknowledgement: You acknowledge that: You are also authorized to access the processed information and User Content that is made available to You through Your use of the Website or App and the Services (whether that information and User Content is Your own or that of anyone else).
    • AlertSquad has no responsibility to any person other than You and nothing in this Agreement confers, or purports to confer, a benefit on any person other than You. If You use the Services or access the Website or App on behalf of or for the benefit of anyone other than Yourself (whether a body corporate or otherwise) You acknowledge and agree that:
      • You are responsible for (i) ensuring that You have the right to do so; and (ii) authorizing any person or entity who is given access to User Content;
      • You agree that AlertSquad has no obligation to provide any person or entity access to such information or User Content without Your authorization and may refer any requests for information to You to address; and
      • You will indemnify AlertSquad against any claims or loss relating to:
        • AlertSquad’ refusal to provide any person access to Your information or User Content in accordance with these Terms,
        • AlertSquad’ making available information or User Content to any person with Your authorization.
      • AlertSquad does not warrant that use of the Services will be uninterrupted or error-free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. AlertSquad is not in any way responsible for any such interference or prevention of Your access or use of the Services.
      • It is Your sole responsibility to determine that the Services meet Your needs are suitable for the purposes for which they are used.
      • You remain solely responsible for complying with all applicable laws. It is Your responsibility to check that storage of and access to Your User Content via the Services and the Website and App will comply with laws applicable to You.
    • Warranty Disclaimer: THE SERVICES PROVIDED BY ALERTSQUAD TO YOU ARE PROVIDED “AS IS”, “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND. ALERTSQUAD HEREBY DISCLAIMS ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, REPRESENTATIONS OR CONDITIONS, WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NONINFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, QUALITY, INTEGRATION OR FITNESS FOR A PARTICULAR PURPOSE. ALERTSQUAD DOES NOT WARRANT THAT THE SERVICES WILL BE ACCURATE OR OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE. CERTAIN STATE LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
    • YOU ARE SOLELY RESPONSIBLE FOR DETERMINING HOW TO PARTICIPATE IN ANY ALERTSQUAD ACTIVITIES AND SERVICES IN A SAFE, RESPONSIBLE, APPROPRIATE AND LAWFUL MANNER. YOU ARE SOLELY RESPONSIBLE FOR ANY LIABILITY OR CONSEQUENCE THAT MAY ARISE AS A RESULT YOUR ENGAGEMENT WITH, PARTICIPATION IN THE SERVICES, INCLUDING WITHOUT LIMITATION ANY LIABILITY OR CONSEQUENCE ARISING AS A RESULT OF ANY TRESPASS ON THE PROPERTY OF ANOTHER, BODILY INJURY OR DEATH CAUSED TO YOU OR ANOTHER, PROPERTY DAMAGE EXPERIENCED BY YOU OR ANOTHER OR ANY OTHER HARM OF ANY KIND CAUSED TO YOU OR ANOTHER. THE SERVICES ARE NOT INTENDED TO BE A SUBSTITUTE FOR YOUR OWN REASONED DECISION MAKING. YOU MUST NOT RELY ON THE SERVICES IN ISOLATION FROM YOUR OWN JUDGMENT.

  1. LIMITATION OF LIABILITY
    • TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALERTSQUAD EXCLUDES ALL LIABILITY AND RESPONSIBILITY TO YOU (OR ANY OTHER PERSON) IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES, FOR ANY (I) LOSS (INCLUDING LOSS OF INFORMATION, USER CONTENT, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROFITS AND SAVINGS), (II) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION) OR (III) SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OF, OR RELIANCE ON, THE SERVICES. CERTAIN STATE LAWS MAY NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY OR FOR THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, ALERTSQUAD’ LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU.
    • IF YOU SUFFER ANY DIRECT LOSS OR DAMAGE AS A RESULT OF YOUR USE OF THE SERVICES, ANY CLAIM BY YOU AGAINST ALERTSQUAD WILL BE LIMITED IN RESPECT OF ANY ONE INCIDENT, OR SERIES OF CONNECTED INCIDENTS, TO THE MEMBERSHIP FEES PAID BY YOU IN THE PREVIOUS TWELVE (12) MONTHS. ANY REFERENCE TO ALERTSQUAD IN THIS SECTION ALSO INCLUDES ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS. THE FOREGOING LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
    • If You are not satisfied with the Services, Your sole and exclusive remedy is to terminate these Terms in accordance with Section 10 (Termination) below.

  1. TERMINATION
    • No-fault termination: These Terms will be in effect and continue for any period you are using the Services. AlertSquad reserves the right for any or no reason to immediately:.
      • Terminate Your use of the Services and the Website and App;
      • Suspend for any definite or indefinite period of time, Your use of the Services and the Website and App;
      • Suspend or terminate Your access to all or any User Content;
      • Take any of the actions above with respect to any or all other persons whom You have authorized to have access to Your information or User Content.
    • For the avoidance of doubt, AlertSquad may suspend or terminate Your use of the Services, the authority for all or any use of the Services, or Your rights of access to all or any User Content.
    • Accrued Rights: Termination of this Agreement is without prejudice to any rights and obligations of the parties accrued up to and including the date of termination. On termination of this Agreement You will:
      • remain obligated to refrain from any actions prohibited by the Terms that survive termination; and
      • immediately cease to use the Services and the Website and App.

  1. HELP DESK
    • Technical Problems: In the case of technical problems You must make all reasonable efforts to investigate and diagnose problems before contacting AlertSquad. If You still need technical help, please check the support provided on the Website or email us at [Support@AlertSquad.com]
    • Service availability: While AlertSquad intends that the Services should be available from 9:00am to 6:00pm EST during business days, it is possible that on occasions the Services may be unavailable to permit maintenance or other development activity to take place. If for any reason AlertSquad has to interrupt the Services for longer periods than AlertSquad would normally expect, AlertSquad will use reasonable endeavors to publish in advance details of such activity on the Website or App.

  1. ARBITRATION CLAUSE & CLASS ACTION WAIVER – IMPORTANT – PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS:
    • YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING WITHOUT LIMITATION DISPUTES RELATED TO THESE TERMS OF USE, YOUR USE OF THE SERVICES, AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE STREAMLINED ARBITRATION RULES AND PROCEDURES OF JUDICIAL ARBITRATION AND MEDIATION SERVICES, INC. (“JAMS”) THEN IN EFFECT, BY ONE COMMERCIAL ARBITRATOR WITH SUBSTANTIAL EXPERIENCE IN RESOLVING INTELLECTUAL PROPERTY , COMMERCIAL CONTRACT DISPUTES, WHO SHALL BE SELECTED FROM THE APPROPRIATE LIST OF JAMS ARBITRATORS IN ACCORDANCE WITH SUCH RULES. JUDGMENT UPON THE AWARD RENDERED BY SUCH ARBITRATOR MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION. NOTWITHSTANDING THE FOREGOING OBLIGATION TO ARBITRATE DISPUTES, EACH PARTY SHALL HAVE THE RIGHT TO PURSUE INJUNCTIVE OR OTHER EQUITABLE RELIEF AT ANY TIME, FROM ANY COURT OF COMPETENT JURISDICTION. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. As an alternative, You may bring your claim in Your local “small claims” court, if permitted by that small claims court’s rules and if within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court. You may bring claims only on Your own behalf. Neither You nor AlertSquad will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms must be filed within one (1) year after such claim of action arose or be forever banned. If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration Clause & Class Action Waiver section will be null and void. This arbitration agreement will survive the termination of Your relationship with us.
      • If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with us.

  1. GENERAL
    • Entire agreement: These Terms, which as stated above incorporate by reference the Privacy Policy and any additional or amended terms and conditions applicable to the Services, constitute the entire agreement between you and us with respect to the Services, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between You and us with respect to the Services.
    • Modification. AlertSquad reserves the right, in its sole discretion, to modify or replace any of these Terms, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website and/or App or by sending You notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict Your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also Your responsibility to check these Terms periodically for changes. Your continued use of the Services following notification of any changes to these Terms constitutes acceptance of those changes, which will apply to Your continued use of the Services going forward. Your use of the Services is subject to the Terms in effect at the time of such use.
    • Force majeure: AlertSquad shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
    • Assignment: These Terms are personal to You, and You may not assign, transfer or sublicense (except as expressly permitted hereunder) Your license and/or right hereunder without AlertSquad’ written consent. AlertSquad may assign, transfer or delegate any of its rights and obligations hereunder without consent.
    • Agency: No agency, partnership, joint venture, or employment relationship is created as a result of these Terms.
    • No Waiver. Our failure to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms to be binding, we must provide You with written notice of such waiver through one of our authorized representatives.
    • Headings. The section and paragraph headings in these Terms are for convenience only and shall not affect their interpretation.
    • Governing law and jurisdiction: These Terms shall be governed by construed in accordance with the laws of the State of Idaho, including its conflict of law rules, and the laws of the United States. You agree that any dispute arising from or relating to the subject matter of these Terms shall be governed by the exclusive jurisdiction and venue of the state and federal courts in the State of Idaho.
    • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
    • Notices: Any notice given under these Terms by either party to the other must be in writing by email and will be deemed to have been given on transmission or receipt. Notices to AlertSquad must be sent to Michael@threelaunch.com or to any other email address notified by email to You by AlertSquad. Notices to You will be sent to the email address which You provided when setting up Your access to the Services.

Last updated: December 12, 2017